web & graphic design

Terms & Conditions

Last updated: February 2024

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before engaging with Milc Design (Pty) Ltd (“us”, “we”, or “our”).

Your access to and use of our graphic and web design services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all clients, visitors, and others who access or use our services. By engaging with our services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access our services.

1. Intellectual Property
All intellectual property rights, including copyrights, trademarks, and designs, created by Milc Design during the provision of services belong to Milc Design unless and until the full invoice has been paid by the client or the intellectual property has been purchased from Milc Design by the client.

2. Payment Terms
a. Deposit: A 50% payment of the total quoted price is required upfront (“Deposit”) before the commencement of any work. The Deposit is non-refundable.

b. Final Payment: The remaining 50% of the total quoted price must be paid in full before any final assets will be handed over to the client. Final assets include but are not limited to design files, source code, and deliverables.

3. Delivery of Services
Milc Design will commence work upon receipt of the Deposit. Final assets will only be delivered to the client upon receipt of full payment.

4. Client Responsibilities
a. Timely Payment: The client agrees to make payments according to the terms outlined in these Terms of Service.

b. Cooperation: The client agrees to provide timely feedback and necessary materials to enable Milc Design to complete the services in a timely manner.

5. Refunds and Cancellations
a. Refunds: The Deposit is non-refundable. Refunds for the final payment will be considered on a case-by-case basis and are subject to Milc Design’s discretion.

b. Cancellations: In the event of cancellation by the client after work has commenced, the client may be liable for payment of services already rendered up to the point of cancellation.

6. Limitation of Liability
Milc Design shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from the use of our services.

7. Governing Law
These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

8. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us
If you have any questions about these Terms, please contact us at hello@milcdesign.co.za.

By engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Website Maintenance Package

Send us your details and we’ll schedule some time to chat about your project and give you an obligation-free quote

Google reCaptcha: Invalid site key.

Book a Consultation

Send us your details and we’ll schedule some time to chat about your project and give you an obligation-free quote

Google reCaptcha: Invalid site key.

Full Cream Milc Website

Send us your details and we’ll schedule some time to chat about your project and give you an obligation-free quote

Google reCaptcha: Invalid site key.

Low Fat Milc Website

Send us your details and we’ll schedule some time to chat about your project and give you an obligation-free quote

Google reCaptcha: Invalid site key.

Fat Free Milc Website

Send us your details and we’ll schedule some time to chat about your project and give you an obligation-free quote

Google reCaptcha: Invalid site key.

Sign up to our newsletter

Subscribe to our newsletter for 10% OFF your first job!

Creative Direction

Send us your details and we’ll schedule some time to chat about your project and give you an obligation-free quote

Google reCaptcha: Invalid site key.

Audio Visual

Send us your details and we’ll schedule some time to chat about your project and give you an obligation-free quote

Google reCaptcha: Invalid site key.

Social Media

Send us your details and we’ll schedule some time to chat about your project and give you an obligation-free quote

Google reCaptcha: Invalid site key.

Corporate ID

Send us your details and we’ll schedule some time to chat about your project and give you an obligation-free quote

Google reCaptcha: Invalid site key.

Website Design

Send us your details and we’ll schedule some time to chat about your project and give you an obligation-free quote

Google reCaptcha: Invalid site key.

Graphic Design

Send us your details and we’ll schedule some time to chat about your project and give you an obligation-free quote

Google reCaptcha: Invalid site key.